Privacy Policy

Data controller

Ellehouse s.r.l., Via Calabria 8/Loc. Fosci, 53036 Poggibonsi (SI), Italy, VAT number 01267340527, is the data controller for this website. Privacy enquiries may be sent to info@ellehouse.eu.

Data we process and why

• Technical request data, such as IP address, browser information, requested pages and security logs, to deliver, maintain and protect the website on the basis of our legitimate interests.
• Contact and enquiry data you choose to provide by email, telephone or another contact channel, to respond to your request, prepare requested information or quotations, and take steps at your request before entering a contract.
• A consent record stored in your browser, containing your optional-content choices, their status, time and configuration version, so the website can respect and document your choices.

Where information is required to answer an enquiry or meet a legal obligation, we will indicate this where appropriate. If you do not provide it, we may be unable to respond or provide the requested service.

Recipients, transfers and retention

Data may be processed by hosting, content-delivery, security, IT and professional service providers acting for us, and by public authorities where required by law. We retain data only for as long as needed for the stated purpose, to establish or defend legal claims, and to meet applicable legal and administrative duties.

Google Maps is disabled until you allow external content. If enabled, Google Ireland Limited receives technical data and may process it under its own privacy terms, including through international processing arrangements described by Google.

Your rights

• Request access to, correction of, or deletion of your personal data.
• Request restriction, object to processing based on legitimate interests, or request portability where applicable.
• Withdraw consent at any time without affecting processing that was lawful before withdrawal.
• Lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or another competent supervisory authority.

To exercise these rights, contact info@ellehouse.eu. We may need to verify your identity before acting on a request.

Security and policy updates

We use proportionate technical and organisational safeguards intended to protect personal data from unauthorised access, loss, alteration or disclosure. We may update this policy when the website, providers or processing activities change; the revision date identifies the current version.